Job Vacancy Makati, Metro Manila Position Service Desk Associate at Trends Group, Inc.
Welcome to our job portal, where Trends Group, Inc. is offering exciting employment opportunities for the position of Service Desk Associate in the Makati area. We are currently seeking Contract candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Trends Group, Inc., we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Trends Group, Inc.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Trends Group, Inc. |
| Position: | Service Desk Associate |
| City: | Makati, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Job Type: | Contract |
Job Description
The Service Desk Associate plays a vital role as the first point of contact for all case updates and is responsible for monitoring support tickets from creation to closure at Trends Group, Inc. The focus is on enhancing support service efficiency and adhering to Service Level Agreements (SLAs).
Key responsibilities include managing ticket creation, maintaining logs, coordinating for ticket closure, and handling escalations. Candidates should have a Bachelor’s degree in computer science or related field, with a preference for those having 2 years’ service operations experience.
Ideal applicants must be collaborative and open to a 24/7 shifting schedule.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Experience in the Related Field (Preferred)
- Physically and Mentally Healthy
- Able to Work Under Pressure
- Good Communication Skills
- Minimum Education of High School Diploma
- No Criminal Record
- Minimum Age of 18 Years
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Makati |
| Google Map | Google Map |
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