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Job Vacancy Makati, Metro Manila Position Director Customer Experience at Alorica

Alorica company logo
Published 4 weeks ago

Alorica is currently seeking applicants for the position of Director Customer Experience in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Alorica operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Alorica
Position:Director Customer Experience
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Join Alorica as the Director of Customer Experience, where you will be responsible for developing and executing the financial plan, managing Profit & Loss, and overseeing program performance drivers.

Candidate must possess a Bachelor’s Degree in Business or a related field, with at least 5 years of operational management experience in a large Call Center/BPO environment.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.