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Job Vacancy Manila, Philippines Position Customer Support Agent at Viber

Viber company logo
Published 1 day ago

Viber is thrilled to announce job openings for the position of Customer Support Agent in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Viber, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Viber.

Job Information

Company:Viber
Position:Customer Support Agent
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

At Viber, we connect people, regardless of their background or location. We are currently seeking a Customer Support Representative for our Paid Services Support team.

Responsibilities:

  • Assist users with inquiries about paid services.
  • Manage credit disputes and fraud investigations.
  • Collaborate with teams to enrich the support knowledgebase.

Requirements:

  • Fluent in English; strong analytical skills.
  • Detail-oriented; enjoy helping others.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Viber

Viber is a leading messaging and voice over IP (VoIP) application that connects millions of users in the Philippines. Known for its user-friendly interface, Viber allows users to send text messages, make voice and video calls, and share multimedia content for free using internet connectivity. The platform also features group chats, stickers, and public accounts, enhancing user engagement. With its commitment to privacy and security, Viber has become a popular choice for Filipinos seeking seamless and reliable communication.