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Job Vacancy Pasig, Metro Manila Position HelpDesk Operations Lead at CGI

CGI company logo
Published 20 hours ago

CGI is currently seeking applicants for the position of HelpDesk Operations Lead in the Pasig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

CGI operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:CGI
Position:HelpDesk Operations Lead
City:Pasig, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a dynamic and experienced HelpDesk Operations Lead to oversee our support operations. In this role, you will manage a team of helpdesk technicians, ensuring timely and effective resolution of technical issues.

Your responsibilities will include developing support processes, training team members, and enhancing service delivery. A strong background in IT support and leadership skills are essential.

The ideal candidate will have excellent communication abilities, be customer-focused, and possess a proactive attitude toward problem-solving. Join us in providing exceptional service to our clients!

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Pasig
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Company Information

CGI

CGI is a leading global IT and business consulting services firm with a strong presence in the Philippines. Dedicated to delivering innovative solutions, CGI offers a wide range of services including application development, systems integration, and IT outsourcing. With a commitment to fostering local talent and partnerships, CGI plays a vital role in the Philippine digital transformation landscape. The company emphasizes customer satisfaction and operational excellence, making it a trusted partner for organizations seeking to enhance their business efficiency and technological capabilities.