Job Vacancy Cabuyao, Laguna Position Customer Relations Staff at SUMISHO MOTOR FINANCE CORPORATION

SUMISHO MOTOR FINANCE CORPORATION is currently accepting applications for the position of Customer Relations Staff in the Cabuyao area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

SUMISHO MOTOR FINANCE CORPORATION operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	SUMISHO MOTOR FINANCE CORPORATION
Position:	Customer Relations Staff
City:	Cabuyao, Laguna
Province:	Laguna
Education:	Confidential
Job Type:	Full-time

Job Description

• Candidate must possess at least Bachelor’s/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Marketing, Others or equivalent.
• Preferably 6months to 1year experienced employee specialized in Customer Service or equivalent.
• Amenable to report in Cabuyao, Laguna branch.

Job Scope:

Branch Customer Relations Specialist Function:

· Customer-Related Transactions- end to end support for customers with loan inquiries, requests, and complaints handling.

· Internal and External customer relations handling.

· Handling customer engagement on retention related initiatives.

· Front line handling of customers visiting the branch or Head Office.

· Facilitate and participate in Customer Relations Management related activities and functions.

· May provide reports related to CRM handling.

Duties and Responsibilities:

• Handles all assigned customer-related inbound calls, sms, and emails. This will include but not limited to the following: Loan balance inquiry, loan prospect inquiry, collection-related issues, requests for loan adjustments and payment arrangement.
• Handles all customer-related outbound calls for requests, follow-ups, inquiries related to customer’s Sumisho loan.
• Handles customer related document releases for closed accounts handling.
• Handles the endorsement of closed accounts to loan operations for proper turn-over of documents to the customer.
• Corresponds to dependencies such as other departments for the resolution of customer concerns.

Job Types: Full-time, Permanent

Work Location: In person

Benefit

• Collaborative work environment
• Professional training
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Recognition and performance awards
• Professional networking opportunities
• Valuable work experience
• Opportunities to contribute to business growth
• Work-life balance

Requirements

• Experience in the Related Field (Preferred)
• Physically and Mentally Healthy
• Able to Work Under Pressure
• Good Communication Skills
• Minimum Education of High School Diploma
• No Criminal Record
• Minimum Age of 18 Years
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Laguna
City	Cabuyao
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