Job Vacancy Quezon City, Metro Manila Position Customer Service Representative at Probe CX
Probe CX is currently accepting applications for the position of Customer Service Representative in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Probe CX |
| Position: | Customer Service Representative |
| City: | Quezon City, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.300 - PHP 44.000 per Month |
| Job Type: | Full-time |
Job Description
Probe CX seeks a Customer Service Representative to handle customer contacts as sales and service agents. You will complete training, master product/service knowledge, tools and CRM, and develop listening skills for varied accents. Responsibilities include fast, accurate typing and multitasking, following call scripts, applying effective questioning, offering solutions and upsells, resolving issues, following hold/transfer protocols, and maintaining a positive customer experience while meeting AHT targets. Meet client and company KPIs, comply with procedures, observe punctuality and quality standards, complete tasks assigned by your Circle Leader, and perform other reasonable duties as required.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Quezon City |
| Google Map | Google Map |
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