ph.jobdb.id

Job Vacancy McKinley, Metro Manila Position Customer Service Specialist – Billing & Retention at Bill Gosling Outsourcing

Bill Gosling Outsourcing company logo
Published 1 day ago

Bill Gosling Outsourcing is currently seeking applicants for the position of Customer Service Specialist - Billing & Retention in the McKinley area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Bill Gosling Outsourcing operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Bill Gosling Outsourcing
Position:Customer Service Specialist - Billing & Retention
City:McKinley, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We seek a Customer Service Specialist focused on billing inquiries and customer retention. You will resolve account issues, explain invoices, process payments, and handle disputes with empathy and accuracy.

Key responsibilities include managing billing cases, analyzing churn signals, executing retention offers, coordinating with finance and product teams, and maintaining accurate records and KPIs.

Ideal candidates have 2+ years in billing or retention roles, strong communication and problem-solving skills, attention to detail, and familiarity with CRM and billing systems. Target-driven, customer-first attitude required.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City McKinley
Google Map Google Map

Apply for Job

Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.

Applying for jobs is free of charge.

We hope you get the desired job.

If you come across any suspicious job listings, please report them to us.

Company Information

Bill Gosling Outsourcing

Bill Gosling Outsourcing, based in the Philippines, is a leading provider of business process outsourcing services. With a commitment to delivering exceptional solutions, the company specializes in customer service, telemarketing, and data management. Leveraging advanced technology and a skilled workforce, Bill Gosling Outsourcing aims to enhance operational efficiency and drive growth for its clients. The company is known for its client-centric approach and dedication to quality, making it a trusted partner for businesses seeking to optimize their outsourcing needs.