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Job Vacancy San Pedro, Laguna Position CS Team Lead at SolutionCX, LLC

SolutionCX, LLC company logo
Published 2 days ago

Welcome to our job portal, where SolutionCX, LLC is offering exciting employment opportunities for the position of CS Team Lead in the San Pedro area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with SolutionCX, LLC, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with SolutionCX, LLC. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:SolutionCX, LLC
Position:CS Team Lead
City:San Pedro, Laguna
Province:Laguna
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a CS Team Lead to oversee customer support operations, mentor agents, and improve service quality.

Responsibilities: lead daily team activities, set KPIs, handle escalations, analyze metrics, coordinate with other departments to resolve issues, and drive process improvements.

Requirements: 3+ years in customer service with 1+ years leading teams, strong communication and problem-solving skills, and proficiency with CRM and reporting tools.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Laguna
City San Pedro
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Company Information

SolutionCX, LLC

SolutionCX, LLC is a dynamic company based in the Philippines, focused on delivering innovative customer experience solutions. With a team of dedicated professionals, we specialize in providing tailored services that improve client satisfaction and business efficiency. Our commitment to excellence and customer-centric approach has positioned us as a trusted partner for businesses looking to enhance their operational success. Leveraging advanced technology and industry best practices, SolutionCX, LLC aims to foster long-term relationships and drive growth for our clients in a rapidly evolving market.