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Job Vacancy Manila, Philippines Position CX Quality Manager at GCash

GCash company logo
Published 2 months ago

GCash is currently accepting applications for the position of CX Quality Manager in the Manila area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

GCash operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:GCash
Position:CX Quality Manager
City:Manila, Manila
Province:Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated CX Quality Manager to join our team. In this role, you will be responsible for ensuring the highest quality of customer experience through effective evaluation and feedback mechanisms.

The ideal candidate will have strong analytical skills and experience in quality assurance practices within customer service. You will work closely with cross-functional teams to develop and implement strategies that enhance customer satisfaction and loyalty.

If you have a passion for improving customer interactions and possess excellent communication skills, we want to hear from you!

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Manila
City Manila
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Company Information

GCash

GCash is a leading mobile wallet and digital payment platform in the Philippines, providing users with a convenient way to conduct financial transactions. Launched in 2004, GCash offers a variety of services including money transfers, bill payments, online shopping, and QR code payments. With a user-friendly interface and a focus on accessibility, GCash has become an essential tool for Filipinos aiming to embrace cashless transactions. The platform continuously innovates to meet the evolving needs of its customers, making financial services more inclusive and efficient throughout the country.