Job Vacancy Quezon City, Philippines Position Customer Experience/Quality Assurance Supervisor at Afni PH
Afni PH is currently accepting applications for the position of Customer Experience/Quality Assurance Supervisor in the Quezon City area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
Afni PH operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | Afni PH |
| Position: | Customer Experience/Quality Assurance Supervisor |
| City: | Quezon City, Quezon City |
| Province: | Quezon City |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
Position Purpose: The CX Supervisor oversees the activities of CX Analysts in transaction quality, including call monitoring and auditing, ensuring quality metrics are met with the Operations team.
Essential Functions: Responsibilities include selecting, training, and evaluating personnel, monitoring quality standards, analyzing escalated customer issues, and generating reports. You will also drive team metrics and cultivate relationships with the Operations Team.
Requirements: Minimum of 2 years of college completed, 2 years of relevant BPO experience, and a willingness to work night shifts in Quezon City.
Benefit
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Professional training
- Work-life balance
- Professional networking opportunities
- Valuable work experience
- Access to the latest technology
- Recognition and performance awards
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Quezon City |
| City | Quezon City |
| Google Map | Google Map |
Apply for Job
Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.
Applying for jobs is free of charge.
We hope you get the desired job.
If you come across any suspicious job listings, please report them to us.
