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Job Vacancy Angeles, Pampanga Position Customer Experience Agent at Alorica

Alorica company logo
Published 4 weeks ago

Company Alorica is offering job opportunities for the position of Customer Experience Agent in the Angeles area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Alorica operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Alorica
Position:Customer Experience Agent
City:Angeles, Pampanga
Province:Pampanga
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Join Team Alorica as a Customer Experience Agent! You’ll be pivotal in addressing client concerns, providing exceptional support, and resolving issues to enhance customer satisfaction.

Responsibilities include:

  • Assisting customers with product or service-related issues
  • Documenting call-related information for audits
  • Updating customer information as needed
  • Upselling new or enhanced services to current customers

Requirements:

  • High school diploma or GED
  • Customer service experience is a plus
  • Strong communication and computer skills
  • Professional and courteous demeanor

Enjoy various benefits, including health coverage, PTO, and employee discounts.

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Pampanga
City Angeles
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.