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Job Vacancy Muntinlupa, Metro Manila Position Customer Service Representative at Benby Enterprises, Inc.

Benby Enterprises, Inc. company logo
Published 2 months ago

Benby Enterprises, Inc. is currently accepting applications for the position of Customer Service Representative in the Muntinlupa area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Benby Enterprises, Inc. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Benby Enterprises, Inc.
Position:Customer Service Representative
City:Muntinlupa, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

Benby Enterprises, Inc. is seeking a dedicated Customer Service Representative to provide timely support to customers across various online marketplaces, including Shopee, TikTok, and Lazada.

Job Objective: Provide prompt assistance to customer inquiries, ensuring a high level of satisfaction.

Duties & Responsibilities:

  • Respond to customer inquiries via chat, email, and support channels.
  • Resolve complaints related to products, deliveries, and services.
  • Assist with order tracking, cancellations, and modifications.
  • Process returns and refunds efficiently.
  • Collect and report customer feedback for process improvement.

Qualifications:

  • Graduate of a four-year course; business or communication degree preferred.
  • At least two years of experience in customer service, preferably in e-commerce.

Job Type: Full-time, Permanent

Work Location: In-person

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Muntinlupa
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Company Information

Benby Enterprises, Inc.

Benby Enterprises, Inc. is a leading company based in the Philippines, specializing in the distribution of a wide range of consumer goods. With a strong commitment to quality and customer satisfaction, the company serves various markets and retail sectors. Established with the goal of providing innovative products, Benby Enterprises strives to build strong partnerships and drive growth in the Philippine market. Their diverse portfolio and dedication to excellence make them a trusted name in the industry.