Job Vacancy Taguig, Philippines Position Customer Care Process Lead at Canon
Canon is thrilled to announce job openings for the position of Customer Care Process Lead in the Taguig area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Canon, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Canon.
Job Information
| Company: | Canon |
| Position: | Customer Care Process Lead |
| City: | Taguig, Taguig |
| Province: | Taguig |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Canon is seeking a qualified Customer Care Process Lead to oversee the daily operations of our Customer Service Representatives. This role involves working collaboratively to manage customer queries, ensuring a customer-centric approach, and maintaining quality standards in service delivery.
Key Responsibilities:
- Lead the team in daily operational activities.
- Identify and resolve customer issues effectively.
- Maintain detailed records of customer interactions.
- Coach and guide team members to enhance performance.
- Contribute to ad hoc projects as assigned.
Qualifications:
- Diploma or bachelor’s degree, preferably in Customer Service.
- A minimum of three years of experience in call center operations.
Benefit
- Work-life balance
- Recognition and performance awards
- Professional training
- Valuable work experience
- Skill development
- Professional networking opportunities
- Collaborative work environment
- Opportunities for promotion
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Good Communication Skills
- No Criminal Record
- Minimum Education of High School Diploma
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
- Experience in the Related Field (Preferred)
Company Address
| Province | Taguig |
| City | Taguig |
| Google Map | Google Map |
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