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Job Vacancy Manila, Philippines Position Service Desk Operations Manager at Capgemini

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Published 14 hours ago

Welcome to our job portal, where Capgemini is offering exciting employment opportunities for the position of Service Desk Operations Manager in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Capgemini, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Capgemini. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Capgemini
Position:Service Desk Operations Manager
City:Manila, Manila
Province:Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a skilled and experienced Service Desk Operations Manager to lead our service desk team. The ideal candidate will be responsible for overseeing daily operations, ensuring timely resolution of service requests, and maintaining high customer satisfaction levels.

Key responsibilities include managing team performance, implementing process improvements, and collaborating with other departments to enhance service delivery. The role requires strong leadership, excellent communication skills, and a solid understanding of IT service management frameworks.

If you are passionate about delivering exceptional service and fostering a collaborative team environment, we encourage you to apply.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. Established in the Philippines, it offers innovative solutions that help businesses enhance their operational efficiency and drive growth. The company focuses on leveraging cloud, data, and artificial intelligence to deliver tailored services, empowering clients to navigate the evolving digital landscape. With a diverse team of experts, Capgemini is committed to fostering collaboration and creativity, making it a preferred partner for organizations aiming for sustainable success.