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Job Vacancy Manila, Metro Manila Position Customer Support Associate at CD Baby

CD Baby company logo
Published 1 day ago

CD Baby is currently accepting applications for the position of Customer Support Associate in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

CD Baby operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:CD Baby
Position:Customer Support Associate
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Support Associate to provide prompt, friendly support via phone, email and chat. You will troubleshoot customer issues, log and follow up on tickets, escalate complex cases, and help maintain the knowledge base to improve service quality.

Requirements: strong communication skills in English, problem-solving attitude, empathy, basic computer skills, and 1+ year in support or customer-facing roles preferred. Availability for shifts and willingness to learn required.

We offer training, a collaborative team environment, and opportunities for career growth.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Manila
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Company Information

CD Baby

CD Baby is a music distribution and artist services company that supports independent Filipino musicians. It helps artists distribute tracks to streaming platforms and online stores, sell physical CDs, collect royalties, and access promotional and licensing opportunities. CD Baby provides tools for monetization and global exposure while catering to the needs of local independent music scenes across the Philippines.