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Job Vacancy Taguig, Philippines Position AVP, Service Manager (USPB Call Listening) at Citi

Citi company logo
Published 1 month ago

Company Citi is offering job opportunities for the position of AVP, Service Manager (USPB Call Listening) in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Citi operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Citi
Position:AVP, Service Manager (USPB Call Listening)
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Job Type:Full-time

Job Description

Citi is seeking a highly skilled AVP, Service Manager to lead our USPB Call Listening team. In this pivotal role, you will oversee the quality of service provided to our clients through effective call monitoring and analysis.

Your primary duties include managing team performance, developing service strategies, and ensuring compliance with our service standards. Ideal candidates will have extensive experience in service management, strong leadership skills, and a passion for customer satisfaction.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

Citi

Citi, a global financial services leader, has a significant presence in the Philippines, offering a wide range of banking solutions to individuals and businesses. With a commitment to innovation and customer-centric services, Citi provides products such as credit cards, personal loans, and wealth management solutions. The company is dedicated to supporting the local economy and fostering sustainable growth through various initiatives. Citi’s expertise and global reach empower clients to achieve their financial goals while benefiting from the latest technological advancements in banking.