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Job Vacancy Taguig, Philippines Position Customer Service Intermediate Analyst at Citi

Citi company logo
Published 2 days ago

Citi is currently seeking applicants for the position of Customer Service Intermediate Analyst in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Citi operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Citi
Position:Customer Service Intermediate Analyst
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a Customer Service Intermediate Analyst to join our dynamic team. The ideal candidate will be responsible for analyzing customer service processes, identifying trends, and making recommendations to enhance customer satisfaction.

Your primary duties will include monitoring metrics, generating reports, and collaborating with other departments to resolve customer issues effectively. You should possess strong analytical skills and a passion for delivering exceptional customer service.

This position requires excellent communication skills and the ability to work in a fast-paced environment. If you are proactive, detail-oriented, and eager to contribute to our company’s growth, we encourage you to apply.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

Citi

Citi, a global financial services leader, has a significant presence in the Philippines, offering a wide range of banking solutions to individuals and businesses. With a commitment to innovation and customer-centric services, Citi provides products such as credit cards, personal loans, and wealth management solutions. The company is dedicated to supporting the local economy and fostering sustainable growth through various initiatives. Citi’s expertise and global reach empower clients to achieve their financial goals while benefiting from the latest technological advancements in banking.