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Job Vacancy Taguig, Philippines Position Multi-Channel Customer Support Specialist at Cognizant

Cognizant company logo
Published 2 days ago

Cognizant is currently accepting applications for the position of Multi-Channel Customer Support Specialist in the Taguig area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Cognizant operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Cognizant
Position:Multi-Channel Customer Support Specialist
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Job Summary: Join our dynamic team at Cognizant as a Multi-Channel Customer Support Specialist. You will thrive in a fast-paced environment, ensuring that you stay updated with all policy changes.

Responsibilities: You will disseminate policy updates, mentor colleagues, and collaborate with your team. Drive policy refreshers, demonstrate basic Excel skills, and adapt to a 24/7 work environment, preferably night shifts. Flexibility for extra hours during peak seasons is essential. A minimum of 2 years in a full-time PE and SPE Data role and excellent English communication skills are required.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

Cognizant

Cognizant is a leading professional services company headquartered in the United States, with a significant presence in the Philippines. Specializing in IT services, digital transformation, and business consulting, Cognizant delivers innovative solutions to global clients. With a diverse workforce and a commitment to fostering talent, the company has become an essential player in the Philippine tech landscape. As it continues to expand its operations, Cognizant aims to drive growth and create valuable opportunities for local communities and professionals in the region.