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Job Vacancy Muntinlupa, Metro Manila Position Customer Solutions Specialist at Eclerx

Eclerx company logo
Published 15 hours ago

Eclerx is currently accepting applications for the position of Customer Solutions Specialist in the Muntinlupa area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Eclerx operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Eclerx
Position:Customer Solutions Specialist
City:Muntinlupa, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are hiring a Customer Solutions Specialist to deliver exceptional support and drive customer success. You will handle inquiries, troubleshoot issues, and coordinate cross-functional solutions to improve satisfaction.

Responsibilities: respond to customers via phone, email and chat; analyze problems, propose solutions; document cases and follow up; escalate when needed. Requirements: 2+ years in customer service or technical support, strong communication, problem-solving skills, familiarity with CRM tools.

We offer competitive salary, professional development, and a collaborative environment. If you are customer-focused, proactive, and solution-oriented, join our team.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Muntinlupa
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Company Information

Eclerx

Eclerx is a global leader in data management and analytics services, operating in the Philippines to deliver superior operational support. With a focus on enhancing customer experiences and driving business efficiencies, Eclerx employs a skilled workforce that specializes in providing tailored solutions across various industries. The company is committed to leveraging advanced technology and analytics to help clients optimize their processes, ensuring sustainable growth and competitive advantage in the marketplace.