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Job Vacancy Manila, Metro Manila Position Customer Success Management Specialist at European Innovation Academy

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Published 6 hours ago

European Innovation Academy is currently accepting applications for the position of Customer Success Management Specialist in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

European Innovation Academy operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:European Innovation Academy
Position:Customer Success Management Specialist
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.100 - PHP 43.000 per Month
Job Type:Full-time

Job Description

European Innovation Academy empowers universities and students worldwide to turn academic ideas into startups. We seek a full-time remote Customer Success Management Specialist to manage post-sale relationships, coordinate onboarding, validate student data, serve as primary contact for logistics, ensure certificates and post-program materials, track feedback, maintain program records, and support renewals with sales and operations. Requirements: 2+ years in customer success or account coordination, CRM experience (Pipedrive preferred), strong communication, attention to detail, Excel and PowerPoint familiarity, bachelor’s degree preferred. Job type: Full-time. Location: Remote.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

European Innovation Academy

European Innovation Academy (EIA) is an international entrepreneurship education organization that runs intensive startup bootcamps and accelerator-style programs in the Philippines. EIA brings together aspiring founders, students, and professionals to learn lean startup methodology, product development, fundraising, and pitching, supported by mentors, investors, and corporate partners. The academy emphasizes hands-on training, team formation, and global networking to accelerate early-stage ventures.