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Job Vacancy Manila, Metro Manila Position Service Desk L1 Technical Support Representative at FIS Global

FIS Global company logo
Published 2 days ago

Welcome to our job portal, where FIS Global is offering exciting employment opportunities for the position of Service Desk L1 Technical Support Representative in the Manila area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with FIS Global, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with FIS Global. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:FIS Global
Position:Service Desk L1 Technical Support Representative
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Service Desk L1 Technical Support Representative to join our growing team. In this role, you will be the first point of contact for users experiencing technical issues.

Your responsibilities will include assisting customers via phone, email, and chat, troubleshooting hardware and software problems, and providing timely resolutions to ensure a positive user experience.

The ideal candidate should possess excellent communication skills, a strong understanding of IT fundamentals, and a customer-oriented mindset. Prior experience in technical support is a plus.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

FIS Global

FIS Global is a leading financial services technology company in the Philippines, specializing in software solutions for banking, payments, and investments. With a commitment to innovation and customer-centric services, FIS supports institutions in enhancing efficiency and driving growth. The company leverages advanced technology to deliver seamless financial experiences, making it a vital player in the fintech landscape. FIS Global’s presence in the Philippines underscores its strategic aim to expand in dynamic markets while offering exceptional service to clients across the region.