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Job Vacancy Manila, Metro Manila Position Director of Product Support at Genesys

Genesys company logo
Published 1 day ago

Genesys is currently accepting applications for the position of Director of Product Support in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Genesys operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Genesys
Position:Director of Product Support
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking an experienced and dedicated Director of Product Support to lead our support team at Genesys in enhancing customer satisfaction and product reliability. This pivotal role involves developing strategies to improve product performance and ensuring timely resolution of issues.

The ideal candidate will have a strong background in product management and customer service, along with exceptional leadership skills. You will be responsible for managing support operations, analyzing performance metrics, and collaborating with product development teams.

Join us in shaping a premier customer experience!

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Genesys

Genesys is a global leader in customer experience and contact center solutions, operating in the Philippines to deliver innovative communication technologies. The company empowers businesses to engage with their customers across multiple channels seamlessly. With a commitment to enhancing customer interactions, Genesys provides tailored solutions that optimize workforce management and improve service delivery. Their presence in the Philippines reflects a dedication to fostering local talent and contributing to the growth of the technology sector in the region.