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Job Vacancy Makati, Metro Manila Position Customer Care Analyst at ING Bank N.V.

ING Bank N.V. company logo
Published 1 month ago

ING Bank N.V. is currently seeking applicants for the position of Customer Care Analyst in the Makati area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

ING Bank N.V. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:ING Bank N.V.
Position:Customer Care Analyst
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

ING Bank N.V. is seeking a dedicated Customer Care Analyst to provide detailed support in various business areas. This role involves engaging with clients through written communication via chat, primarily in French and/or Dutch, and occasionally in English based on volume.

The ideal candidate will explore solutions for client inquiries, manage end-to-end execution of requests, and actively contribute to improving customer satisfaction.

Responsibilities include processing custom orders, providing operational support, and adhering to mandatory procedures to minimize risks.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Makati
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Company Information

ING Bank N.V.

ING Bank N.V. is a prominent financial institution that offers a wide range of banking services in the Philippines. Established as part of the global ING Group, it aims to provide innovative solutions that enhance customer experience in personal and commercial banking. With a strong emphasis on digital banking, ING Bank focuses on delivering user-friendly platforms, competitive rates, and efficient financial services that cater to the needs of individuals and businesses alike, making banking seamless and accessible.