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Job Vacancy Taguig, Metro Manila Position Escalations Associate Manager at Wells Fargo

Published 1 month ago

Company Wells Fargo is offering job opportunities for the position of Escalations Associate Manager in the Taguig area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Wells Fargo operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Wells Fargo
Position:Escalations Associate Manager
City:Taguig, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a highly skilled Escalations Associate Manager to join our dynamic team. In this role, you will be responsible for managing and resolving escalated customer concerns while ensuring a positive customer experience.

Your responsibilities will include leading a team of specialists, identifying trends in escalations, and implementing effective solutions to prevent future issues. Strong communication and problem-solving skills are essential.

Ideal candidates will have previous experience in customer service and escalation management, along with the ability to handle challenging situations with empathy and professionalism.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Metro Manila
City Taguig
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Company Information

Wells Fargo

Wells Fargo, a leading global financial services company, has established a significant presence in the Philippines. The company primarily offers banking, investment, and mortgage services, catering to the diverse needs of both individual and corporate clients. With a commitment to innovation and customer-centric solutions, Wells Fargo aims to enhance financial well-being and facilitate seamless transactions. The Philippine operations reflect the company’s global standards of excellence while embracing local culture and practices, making it a trusted partner in the region.