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Job Vacancy Taguig, Philippines Position Technical Support Representative at IT by Design

IT by Design company logo
Published 4 weeks ago

IT by Design is currently accepting applications for the position of Technical Support Representative in the Taguig area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IT by Design operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IT by Design
Position:Technical Support Representative
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Join our dynamic team at IT By Design, a leading Managed Service Provider headquartered in Jersey City, NJ. We are currently seeking passionate individuals for various roles including Technical Support Representative, Service Coordinator, and Customer Service Representatives.

Responsibilities:

  • Handle inbound calls and provide customers with updates.
  • Update customer information in Connectwise Manage.
  • Monitor call queues and technician ticket assignments.
  • Organize tickets for the Managed Service Department.

Qualifications:

  • Excellent communication and customer service skills.
  • Attention to detail and strong problem-solving abilities.
  • At least 1 year of relevant experience.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Taguig
City Taguig
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Company Information

IT by Design

IT by Design is a leading technology solutions provider based in the Philippines, specializing in IT services, software development, and managed solutions. Established to cater to diverse industries, the company focuses on delivering innovative and customized technology solutions that drive business growth. With a commitment to excellence and customer satisfaction, IT by Design leverages talent and cutting-edge technology to support organizations in achieving their digital transformation goals.