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Job Vacancy Makati, Metro Manila Position Quality Assurance Supervisor at Alorica

Alorica company logo
Published 3 weeks ago

Company Alorica is offering job opportunities for the position of Quality Assurance Supervisor in the Makati area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Alorica operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Alorica
Position:Quality Assurance Supervisor
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

Alorica is seeking a dedicated Quality Assurance Supervisor to lead our QA team. The successful candidate will supervise team performance, monitor workloads, and ensure that departmental goals are met or exceeded. Responsibilities include evaluating calls to maintain quality standards, conducting calibration sessions with clients, and providing actionable feedback to improve service excellence. You will be expected to analyze performance data, coordinate quality improvement initiatives, and communicate effectively with various departments. The ideal candidate will inspire a high-performance culture while strictly adhering to policies and regulations.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.