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Job Vacancy Manila, Metro Manila Position Service Desk Analyst at Wipro Limited

Published 3 weeks ago

Wipro Limited is currently seeking applicants for the position of Service Desk Analyst in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Wipro Limited operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Wipro Limited
Position:Service Desk Analyst
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Service Desk Analyst to join our dynamic IT support team. In this role, you will provide exceptional customer service by addressing and resolving technical issues reported by users.

Your primary responsibilities will include managing service requests, troubleshooting software and hardware problems, and ensuring timely resolutions to maintain system efficiency. Strong communication skills and a passion for technology are essential.

The ideal candidate will possess experience in a helpdesk environment, familiarity with ITIL practices, and a problem-solving mindset.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Wipro Limited

Wipro Limited is a global leader in IT services, consulting, and business process solutions. Established in the Philippines, Wipro focuses on delivering innovative technology solutions to enhance business performance and drive digital transformation. With a commitment to excellence, the company provides a wide range of services, including application development, infrastructure management, and cloud services. Wipro’s presence in the Philippines contributes to the local economy by creating job opportunities and investing in community development, reinforcing its reputation as a responsible corporate citizen.