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Job Vacancy Pasig, Metro Manila Position Team Lead at Hands Working Virtually

Hands Working Virtually company logo
Published 3 weeks ago

Hands Working Virtually is thrilled to announce job openings for the position of Team Lead in the Pasig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Hands Working Virtually, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Hands Working Virtually.

Job Information

Company:Hands Working Virtually
Position:Team Lead
City:Pasig, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

We are a dynamic Business Process Outsourcing (BPO) company seeking an experienced Team Lead to join our expanding team in the Philippines. The ideal candidate will have a background in medical and healthcare, with expertise in credentialing, prior authorizations, billing, claims, and benefits.

Requirements: Proven experience managing teams, expertise in Quality Assurance and Training processes, call center management experience, excellent English communication skills, and 5+ years of Customer Support experience.

Responsibilities: Coordinate customer service teams, provide direct support, resolve escalations, and conduct team performance evaluations. Collaborate with the QA team and contribute to process improvement initiatives.

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Pasig
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Company Information

Hands Working Virtually

Hands Working Virtually is a leading virtual assistant company based in the Philippines, specializing in providing top-notch remote support services to businesses worldwide. With a team of dedicated professionals, the company excels in enhancing operational efficiency and productivity through customizable solutions tailored to meet individual client needs. By leveraging advanced technology and maintaining high standards of service, Hands Working Virtually aims to deliver exceptional results, empowering businesses to thrive in the digital landscape.