Job Vacancy Manila, Philippines Position Contact Center Training and Operations Manager at Capgemini
Capgemini is thrilled to announce job openings for the position of Contact Center Training and Operations Manager in the Manila area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.
Job Information
| Company: | Capgemini |
| Position: | Contact Center Training and Operations Manager |
| City: | Manila, Manila |
| Province: | Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
At Capgemini, we are seeking a Customer Service Trainer who will design, deliver, and evaluate training programs for our Customer Service team members. This role is essential in ensuring all team members are equipped with the necessary skills and knowledge to perform effectively and ethically.
Key duties include developing onboarding programs, creating training modules, conducting refresher sessions, and providing one-on-one coaching. You will also measure training outcomes and collaborate with team leaders to align training with our business goals.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Manila |
| City | Manila |
| Google Map | Google Map |
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