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Job Vacancy Manila, Philippines Position Tier 1 Support Agent at Wing Tel Inc

Wing Tel Inc company logo
Published 9 hours ago

Wing Tel Inc is currently accepting applications for the position of Tier 1 Support Agent in the Manila area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Wing Tel Inc operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Wing Tel Inc
Position:Tier 1 Support Agent
City:Manila, Manila
Province:Manila
Education:Confidential
Job Type:Full-time

Job Description

Wing Tel Inc is hiring a Tier 1 Support Agent to join our rapidly expanding customer support team. In this role, you will provide personalized support to users transitioning to our internet service.

Responsibilities include responding to inquiries via calls and chats, showing empathy, and collaborating with departments for a seamless customer journey.

Requirements: 2+ years of customer service experience, strong English communication skills, familiarity with Zendesk and Intercom, and a reliable computer and internet connection.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Manila
City Manila
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Company Information

Wing Tel Inc

Wing Tel Inc is a telecommunications company based in the Philippines, dedicated to providing innovative mobile and internet solutions to enhance connectivity for individuals and businesses. With a focus on delivering reliable services at competitive prices, Wing Tel Inc strives to bridge the digital divide in underserved areas, empowering communities through technology. Their commitment to customer satisfaction and continuous improvement positions them as a key player in the rapidly evolving telecom landscape in the Philippines.