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Job Vacancy Taguig, Philippines Position Customer Service Representative at MetroBank

MetroBank company logo
Published 1 day ago

MetroBank is currently seeking applicants for the position of Customer Service Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

MetroBank operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:MetroBank
Position:Customer Service Representative
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

MetroBank is seeking a dedicated Customer Service Representative to handle and resolve basic phone and email inquiries, requests, and complaints regarding our banking products and services. You will focus particularly on online banking (MBOS), cash management products, and trade transactions.

Key responsibilities include efficiently addressing customer inquiries, managing complaints with professionalism, and ensuring timely escalation of significant issues. You will collaborate closely with internal teams, document customer interactions meticulously, and maintain confidentiality of corporate information.

Join us in delivering excellent customer service and contribute to the improvement of our processes!

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

MetroBank

MetroBank, or Metropolitan Bank and Trust Company, is a prominent financial institution in the Philippines, founded in 1962. With a strong commitment to customer service and innovation, it offers a wide range of banking products and services, including personal and corporate banking, investment services, and credit facilities. MetroBank has established a robust network of branches and ATMs across the country and is recognized for its stability and trustworthiness. The bank aims to provide accessible financial solutions, contributing to the economic growth of the Philippines.