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Job Vacancy Quezon City, Philippines Position IT Service Desk Agent at Probe CX

Probe CX company logo
Published 17 hours ago

Probe CX is currently accepting applications for the position of IT Service Desk Agent in the Quezon City area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Probe CX operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Probe CX
Position:IT Service Desk Agent
City:Quezon City, Quezon City
Province:Quezon City
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a motivated and skilled IT Service Desk Agent to join our dynamic team. The ideal candidate will be responsible for providing first-level IT support to our users, ensuring that technical issues are resolved efficiently and effectively.

Key responsibilities include responding to user inquiries, troubleshooting hardware and software problems, and escalating more complex issues to senior technicians. Strong communication skills and a customer-focused attitude are essential for this role.

Applicants should have a background in IT support and a strong understanding of common operating systems and applications. Relevant certifications are a plus.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Quezon City
City Quezon City
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. With a focus on enhancing customer interactions, Probe CX offers tailored solutions that encompass voice, chat, email, and social media support. The company prides itself on leveraging technology and skilled professionals to deliver exceptional service across various industries. By prioritizing customer satisfaction and utilizing innovative strategies, Probe CX aims to foster long-lasting relationships between businesses and their clients, ensuring growth and success in a competitive market.