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Job Vacancy Taguig, Philippines Position Escalation Manager at N-able

N-able company logo
Published 5 hours ago

N-able is thrilled to announce job openings for the position of Escalation Manager in the Taguig area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At N-able, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with N-able.

Job Information

Company:N-able
Position:Escalation Manager
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Job Type:Full-time

Job Description

We are seeking an experienced Escalation Manager to join our dynamic team. In this pivotal role, you will be responsible for overseeing and managing customer escalations, ensuring timely and effective resolution to enhance customer satisfaction.

The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a proven track record in customer service or support environments. Your role will involve collaborating with cross-functional teams to identify potential issues and prevent future escalations.

If you’re passionate about ensuring a seamless customer experience and thrive in a fast-paced setting, we want to hear from you!

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

N-able

N-able is a leading technology company in the Philippines, specializing in providing comprehensive IT management solutions for businesses. The company focuses on empowering managed service providers (MSPs) with innovative software and tools, enabling them to optimize their operations and enhance service delivery. N-able is dedicated to delivering scalable and reliable solutions that meet the evolving needs of its clients, ensuring a secure and efficient IT environment. With a commitment to excellence and customer satisfaction, N-able is positioned as a trusted partner in the IT landscape.