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Job Vacancy Makati, Metro Manila Position Customer Experience Agent at Alorica

Alorica company logo
Published 9 hours ago

Alorica is currently accepting applications for the position of Customer Experience Agent in the Makati area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Alorica operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Alorica
Position:Customer Experience Agent
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated Customer Experience Agent to enhance our clients’ satisfaction. In this role, you will be the first point of contact for our customers, addressing their inquiries and resolving issues promptly.

Your responsibilities will include providing outstanding support via phone, email, and chat, ensuring a seamless experience for our customers. You will also gather feedback to help improve our services.

The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. Previous experience in customer service is a plus.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City Makati
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Company Information

Alorica

Alorica is a leading provider of customer experience solutions in the Philippines, renowned for its commitment to delivering exceptional service. Founded in 199, the company has established a strong presence, offering a range of services including customer support, technical assistance, and back-office solutions. With a workforce of thousands of dedicated professionals, Alorica emphasizes innovation and technology to enhance client satisfaction. Its operational excellence and focus on employee development have made it a preferred partner for many global brands seeking to elevate their customer service experience.