Job Vacancy Manila, Metro Manila Position Service Desk Manager at Cambridge University Press & Assessment
Company Cambridge University Press & Assessment is offering job opportunities for the position of Service Desk Manager in the Manila area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Cambridge University Press & Assessment operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Cambridge University Press & Assessment |
| Position: | Service Desk Manager |
| City: | Manila, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
We are seeking a dedicated and experienced Service Desk Manager to oversee our IT support operations. The ideal candidate will be responsible for managing a team of support staff, ensuring efficient service delivery, and maintaining high customer satisfaction levels.
Key responsibilities include developing support strategies, monitoring performance metrics, and implementing best practices to enhance service quality. The Service Desk Manager will also work closely with other departments to understand their IT needs and facilitate seamless communication.
Qualifications include strong leadership skills, excellent communication abilities, and a solid background in IT service management. A relevant certification, such as ITIL, is preferred.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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