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Job Vacancy Taguig, Philippines Position Customer Service Representative at Probe CX

Probe CX company logo
Published 1 day ago

Probe CX is currently seeking applicants for the position of Customer Service Representative in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Probe CX operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Probe CX
Position:Customer Service Representative
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.500 - PHP 30.000 per Month
Job Type:Full-time

Job Description

Join Probe CX as a Customer Service Representative! In this role, you will interact with mobile customers through voice and live chat, providing accurate information about our services, assisting with activations and cancellations, and addressing account updates.

Your key responsibilities include answering troubleshooting and billing concerns, recording customer inquiries, and ensuring a seamless resolution process. You will also promote self-service options and cross-sell additional products.

Providing an excellent customer experience while adhering to company policies and schedules is essential. If you have a passion for customer care and problem-solving, we want to hear from you!

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Taguig
City Taguig
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Company Information

Probe CX

Probe CX is a leading customer experience management company based in the Philippines. With a focus on enhancing customer interactions, Probe CX offers tailored solutions that encompass voice, chat, email, and social media support. The company prides itself on leveraging technology and skilled professionals to deliver exceptional service across various industries. By prioritizing customer satisfaction and utilizing innovative strategies, Probe CX aims to foster long-lasting relationships between businesses and their clients, ensuring growth and success in a competitive market.