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Job Vacancy Manila, Metro Manila Position Service Desk Team Lead at Capgemini

Capgemini company logo
Published 1 day ago

Capgemini is thrilled to announce job openings for the position of Service Desk Team Lead in the Manila area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Capgemini, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Capgemini.

Job Information

Company:Capgemini
Position:Service Desk Team Lead
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dynamic and experienced Service Desk Team Lead to oversee our customer support operations at Capgemini. The ideal candidate will demonstrate strong leadership skills, managing and mentoring a team of service desk agents to ensure high levels of customer satisfaction.

Your responsibilities will include monitoring performance, resolving escalated issues, and implementing best practices. If you have a passion for technology and customer service, along with a proven track record in a service desk environment, we would love to hear from you!

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. Established in the Philippines, it offers innovative solutions that help businesses enhance their operational efficiency and drive growth. The company focuses on leveraging cloud, data, and artificial intelligence to deliver tailored services, empowering clients to navigate the evolving digital landscape. With a diverse team of experts, Capgemini is committed to fostering collaboration and creativity, making it a preferred partner for organizations aiming for sustainable success.