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Job Vacancy Mandaluyong, Metro Manila Position Complaints Team Manager at Remitly

Remitly company logo
Published 1 day ago

Remitly is currently accepting applications for the position of Complaints Team Manager in the Mandaluyong area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Remitly operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Remitly
Position:Complaints Team Manager
City:Mandaluyong, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

We are seeking an experienced Complaints Team Manager to lead our dedicated team in handling customer complaints efficiently and effectively. The ideal candidate will have strong leadership skills, demonstrate empathy, and possess excellent problem-solving abilities.

Your primary responsibilities will include overseeing the complaints resolution process, ensuring customer satisfaction, and implementing strategies to improve service quality. You will also be responsible for training team members and developing performance metrics.

If you are passionate about customer service and have a proven track record in complaint management, we invite you to apply for this exciting opportunity to make a difference in our organization.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Mandaluyong
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Company Information

Remitly

Remitly is a leading digital remittance service that facilitates the transfer of funds across borders, primarily serving the Filipino community. Established with the goal of providing fast, secure, and affordable money transfers, Remitly enables users to send money to their loved ones in the Philippines with ease. With various delivery options including bank deposits, cash pickups, and mobile wallets, Remitly prioritizes customer satisfaction while ensuring transparency and convenience in every transaction.