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Job Vacancy National Capital Region, Philippines Position Workforce Supervisor at IntouchCX

IntouchCX company logo
Published 2 days ago

Company IntouchCX is offering job opportunities for the position of Workforce Supervisor in the National Capital Region area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

IntouchCX operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:IntouchCX
Position:Workforce Supervisor
City:National Capital Region, National Capital Region
Province:National Capital Region
Education:Confidential
Job Type:Full-time

Job Description

As a Workforce Supervisor you will lead daily staffing, schedule optimization, and team performance for operational efficiency. You will assign tasks, monitor KPIs, coach front-line staff, and ensure compliance with safety and company policies. Coordinate with HR for staffing needs, training, and shift changes, and prepare regular reports for management. The ideal candidate has 3+ years of supervisory experience, strong communication and leadership skills, proficiency with scheduling tools and Excel, and a problem-solving mindset. Bachelor’s degree preferred.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province National Capital Region
City National Capital Region
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Company Information

IntouchCX

IntouchCX is a leading customer experience and technology solutions provider based in the Philippines. With a strong commitment to enhancing customer interactions, the company specializes in delivering innovative support services that drive client satisfaction and business success. IntouchCX leverages advanced technology and skilled professionals to create seamless customer journeys across multiple channels. As a trusted partner for global brands, IntouchCX is dedicated to building meaningful relationships and fostering loyalty through excellent service delivery.