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Job Vacancy Makati, Metro Manila Position Customer Experience Associate – Phone Banker at PS Bank

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Published 14 hours ago

PS Bank is thrilled to announce job openings for the position of Customer Experience Associate - Phone Banker in the Makati area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At PS Bank, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with PS Bank.

Job Information

Company:PS Bank
Position:Customer Experience Associate - Phone Banker
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Job Type:Full-time

Job Description

The Customer Experience Associate assists internal and external clients with loan and deposit inquiries, requests and complaints via phone, email, live chat, social media, mail and walk-ins. Responsibilities include handling post-booking issues for current and delinquent accounts (0–89 days past due), providing clear product and account information, processing endorsements to relevant units, following strict verification procedures, and adhering to Bank communication standards and regulations. Must work 100% onsite on a shifting schedule. Job Type: Full-time, Permanent. Work Location: In person.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Metro Manila
City Makati
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Company Information

PS Bank

PS Bank, or Philippine Savings Bank, is a prominent financial institution based in the Philippines, known for its commitment to providing exceptional banking services. Established in 1960, it offers a wide range of products including savings accounts, loans, and investment options tailored for both individual and corporate clients. PS Bank emphasizes customer satisfaction and financial growth, making it a trusted partner for millions in the Philippines. With a strong focus on innovation, the bank continually enhances its digital services to meet the evolving needs of its customers.