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Job Vacancy Ortigas, Metro Manila Position Workforce Management Assistant Manager at GeBBS

GeBBS company logo
Published 1 day ago

GeBBS is currently seeking applicants for the position of Workforce Management Assistant Manager in the Ortigas area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

GeBBS operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:GeBBS
Position:Workforce Management Assistant Manager
City:Ortigas, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 60.000 per Month
Job Type:Full-time

Job Description

GeBBS seeks a Workforce Management Assistant Manager to lead forecasting, capacity planning, scheduling, real-time operations and WFM analytics for our contact center. Create short- and long-term forecasts, align staffing, build schedules, manage intraday issues, monitor service levels and adherence, and produce reports to improve staffing efficiency and forecast accuracy. Requirements: Bachelor’s in Business/Statistics/Math, 5+ years WFM experience, NICE IEX/Verint/Aspect or similar, advanced Excel; SQL/BI a plus. Full-time, permanent, in-person. Salary from Php60,00/month. Benefits: insurance, paid training, leave, company events.

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Metro Manila
City Ortigas
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Company Information

GeBBS

GeBBS is a leading provider of technology-driven business process outsourcing (BPO) solutions in the Philippines. Focusing on the healthcare sector, GeBBS offers services such as revenue cycle management, medical coding, and data analytics. With a commitment to quality and innovation, the company leverages advanced technologies to enhance operational efficiency for its clients. GeBBS is known for its skilled workforce and has established itself as a trusted partner in delivering high-quality services while ensuring compliance with industry standards.