Job Vacancy Quezon City, Metro Manila Position Quality Coach I at Global Payments Process Centre Inc.
Global Payments Process Centre Inc. is currently seeking applicants for the position of Quality Coach I in the Quezon City area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Global Payments Process Centre Inc. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Global Payments Process Centre Inc. |
| Position: | Quality Coach I |
| City: | Quezon City, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.000 - PHP 45.000 per Month |
| Job Type: | Full-time |
Job Description
We are seeking a Quality Coach I to elevate service quality and agent performance in our customer support team. You will coach team members, review interactions, deliver targeted feedback, and maintain QA standards.
Responsibilities include one-on-one coaching, call and chat monitoring, developing training materials, analyzing quality metrics, and leading calibration sessions to drive continuous improvement.
Requirements: 1–2 years in quality assurance or coaching, excellent communication, data-driven mindset, familiarity with QA tools, and a collaborative approach. Competitive salary and career growth.
Benefit
- Access to the latest technology
- Recognition and performance awards
- Professional training
- Collaborative work environment
- Professional networking opportunities
- Skill development
- Work-life balance
- Valuable work experience
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Willing to Be Placed in the Designated Work Location
- Minimum Education of High School Diploma
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- No Criminal Record
- Able to Work in a Team
Company Address
| Province | Metro Manila |
| City | Quezon City |
| Google Map | Google Map |
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