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Job Vacancy Manila, Metro Manila Position Contact Center Process Associate at Capgemini

Capgemini company logo
Published 3 days ago

Capgemini is currently seeking applicants for the position of Contact Center Process Associate in the Manila area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Capgemini operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Capgemini
Position:Contact Center Process Associate
City:Manila, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

Capgemini in Manila seeks a Contact Center Process Associate to join Business Services. As a Business Advisor you will shape client vision, understand stakeholder needs, elicit and document processes, data and capabilities, and define target processes and business requirements for current and future solutions. Responsibilities include analyzing processes, systems and data, conducting research and building domain knowledge to inform improvements. Permanent role for experienced professionals. Ref: 366308-en_GB. Posted: 20 Jan 2026. Professional community: Business Analysis. Ideal candidates demonstrate strong analytical, communication and stakeholder-engagement skills.

Benefit

  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Recognition and performance awards
  • Professional networking opportunities
  • Valuable work experience
  • Opportunities to contribute to business growth
  • Work-life balance

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Metro Manila
City Manila
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Company Information

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation. Established in the Philippines, it offers innovative solutions that help businesses enhance their operational efficiency and drive growth. The company focuses on leveraging cloud, data, and artificial intelligence to deliver tailored services, empowering clients to navigate the evolving digital landscape. With a diverse team of experts, Capgemini is committed to fostering collaboration and creativity, making it a preferred partner for organizations aiming for sustainable success.