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Job Vacancy Clark Freeport Zone, Central Luzon Position Customer Service Representative at MDM SYSTEMS, INC.

MDM SYSTEMS, INC. company logo
Published 2 days ago

MDM SYSTEMS, INC. is currently seeking applicants for the position of Customer Service Representative in the Clark Freeport Zone area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

MDM SYSTEMS, INC. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:MDM SYSTEMS, INC.
Position:Customer Service Representative
City:Clark Freeport Zone, Central Luzon
Province:Central Luzon
Education:Confidential
Salary:PHP 23.000 - PHP 25.000 per Month
Job Type:Full-time

Job Description

Customer Service Representative (CSR)

Have you been looking for a stable job and a stable client?

This could be your dream job

We need experienced Call Center Agents for work on-site.

The role will involve, but is not limited to

  • Receive inbound work by various methods (phone, email, electronic) and process to ensure jobs are accurately and efficiently booked
  • Receive inbound questions about products and provide accurate information and where possible convert to a booking
  • Place outbound follow-up calls to customers to confirm booking details
  • Complete administration (such as “Posting Invoices”) as per relevant policy/procedure
  • Complete other duties as directed by the Call Center Manager

Sales

  • Place outbound calls to previous customers to speak about product/sales options
  • Identify up-sell opportunities and close sales whilst speaking with customers

Qualifications:

  • Willing to work on site
  • With at least 1-2 years in a customer service experience
  • Excellent customer service skills and experience delivering strong customer service via e-mail and phone
  • Demonstrated experience handling a variety of customer service issues
  • Excellent written & verbal communication skills
  • Ability to meet targets
  • With basic Microsoft Excel Experience
  • Computer Savvy

BENEFITS:

  • Competitive Pay
  • HMO Medical and Dental Benefits
  • Paid Leave Benefits after regularization (VL and SL)
  • Free brewed coffee on-site

Job Type: Full-time

Pay: Php23,00.00 – Php25,00.00 per month

Ability to commute/relocate:

  • Clark Freeport Zone: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you willing to work a shifting schedule, including early shifts (3:00 AM) and graveyard shifts?
  • With NBI Clearance (updated) and Police Clerance

Experience:

  • Voice Account: 1 year (Required)
  • CSR: 1 year (Required)

Language:

  • English (Required)

Location:

  • Clark Freeport Zone (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • No Criminal Record
  • Experience in the Related Field (Preferred)
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Central Luzon
City Clark Freeport Zone
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Company Information

MDM SYSTEMS, INC.

MDM SYSTEMS, INC. is a leading technology company based in the Philippines, specializing in innovative software solutions and IT services. Established with a mission to empower businesses through digital transformation, MDM SYSTEMS, INC. provides a range of products, including enterprise resource planning (ERP) systems, data management tools, and custom applications. With a focus on customer satisfaction and technological advancement, the company aims to deliver tailored solutions that drive efficiency and growth for various industries.