Job Vacancy Manila, Metro Manila Position Home Services Operations Coordinator at Offshore Launch
Welcome to our job portal, where Offshore Launch is offering exciting employment opportunities for the position of Home Services Operations Coordinator in the Manila area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Offshore Launch, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Offshore Launch. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | Offshore Launch |
| Position: | Home Services Operations Coordinator |
| City: | Manila, Metro Manila |
| Province: | Metro Manila |
| Education: | Confidential |
| Salary: | PHP 14.500 - PHP 30.000 per Month |
| Job Type: | Full-time |
Job Description
About Offshore Launch
Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.
Why Join Offshore Launch?
- Impact the growth and success of small and medium-sized businesses.
- Work in a people-first, remote environment that values growth and ongoing development.
- Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
- Contribute to a culture that values partnership, service, and excellence.
Your Role
As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.
You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:
- Membership in the Offshore Launch Slack workspace
- Bi-weekly All Team meetings
- Monthly reviews
Your job is to help the Client succeed.
Our job is to help you succeed.
About the Client
We’re a growing home services business looking for an experienced Operations Coordinator to own scheduling, customer communication, and daily admin so our technician can stay focused in the field.
This is not a basic admin role. You’ll act as the primary point of contact for customers and help keep operations running smoothly from first call to job completion.
Key Responsibilities
- Answer inbound calls, texts, and emails professionally
- Schedule service calls and manage the daily service calendar
- Keep the CRM/job management system accurate and up to date
- Follow up on leads, estimates, and open jobs
- Handle customer follow-ups, happy calls, and review requests
- Ensure completed jobs are invoiced correctly and on time
- Manage equipment registrations and warranty paperwork
- Maintain the Google Business Profile (reviews, photos, accuracy)
- Support basic HR admin (onboarding/offboarding, records)
Requirements
- Prior experience in home services (HVAC, plumbing, electrical, construction, etc.)
- Experience with scheduling tools and CRMs (Housecall Pro preferred)
- Excellent spoken and written English
- Strong organization and attention to detail
- Able to multitask and prioritize in a fast-paced environment
- Proactive, reliable, and comfortable working independently
- Customer-focused with strong problem-solving skills
What We’re Looking For
- Someone who takes ownership and doesn’t need constant supervision
- Comfortable acting as the voice of the business
- Long-term mindset and interest in growing with the company
Compensation & Benefits (to be provided by Offshore Launch)
- Up to $1200, depending on experience
- 13th month pay
- $500 bonus at 90-days and 14th month bonus contingent on annual performance score
- Comprehensive HMO policy, including dependents.
- Annual continuing education budget to support professional development
Note
The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.
Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Metro Manila |
| City | Manila |
| Google Map | Google Map |
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