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Job Vacancy Taguig, Philippines Position Customer Support Specialist at Marcura

Marcura company logo
Published 1 day ago

Marcura is currently seeking applicants for the position of Customer Support Specialist in the Taguig area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Marcura operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Marcura
Position:Customer Support Specialist
City:Taguig, Taguig
Province:Taguig
Education:Confidential
Salary:PHP 14.700 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a Customer Support Specialist to deliver excellent service via email, chat, and phone. You will handle inquiries, troubleshoot issues, and maintain accurate records while ensuring customer satisfaction.

Key responsibilities include responding promptly to customer requests, escalating complex cases, documenting solutions, and contributing to process improvements. Strong communication, problem-solving, and empathy are essential.

Requirements: 1+ year in customer support or related field, fluency in English, familiarity with CRM tools, and the ability to work in a fast-paced environment. We offer training, a collaborative team, and growth opportunities.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Taguig
City Taguig
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Company Information

Marcura

Marcura in the Philippines is part of an international maritime services group offering crew management, ship agency, claims handling, procurement and consultancy for shipping and offshore clients. Combining local knowledge with global standards, the company supports vessel operations, compliance and crew welfare to streamline maritime logistics and commercial services across the region.