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Job Vacancy Alabang, Metro Manila Position Service Desk Manager at Optum

Optum company logo
Published 17 hours ago

Optum is currently accepting applications for the position of Service Desk Manager in the Alabang area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Optum operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Optum
Position:Service Desk Manager
City:Alabang, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.000 - PHP 45.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated and experienced Service Desk Manager to lead our support team. The ideal candidate will be responsible for managing the service desk operations, ensuring high-quality customer service, and improving service delivery processes.

Key responsibilities include overseeing daily activities, managing team performance, and implementing training programs for staff. The successful candidate will also be expected to develop strategies for enhancing user experience and resolving technical issues efficiently.

Strong leadership skills, excellent communication abilities, and a solid understanding of IT service management best practices are essential for this role. Candidates should have previous experience in a similar position.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Alabang
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Company Information

Optum

Optum Philippines is a leading health services and technology company that focuses on enhancing the healthcare experience for individuals and communities. As part of the Optum network, it provides a wide range of services, including data analytics, pharmacy care, and health management solutions. With a commitment to innovation and quality care, Optum Philippines aims to improve health outcomes and empower healthcare professionals through advanced technology and integrated services.