Job Vacancy National Capital Region, Philippines Position Customer Support Specialist II (Omnichannel) at PartnerHero
PartnerHero is currently accepting applications for the position of Customer Support Specialist II (Omnichannel) in the National Capital Region area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
PartnerHero operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
| Company: | PartnerHero |
| Position: | Customer Support Specialist II (Omnichannel) |
| City: | National Capital Region, National Capital Region |
| Province: | National Capital Region |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
Join our team as a Customer Support Specialist II (Omnichannel) to provide high-quality support across phone, email, chat, and social channels, ensuring consistent customer experiences.
Responsibilities include resolving complex inquiries, triaging and escalating issues, updating CRM records, meeting SLAs, and contributing to the knowledge base.
Qualifications: 2+ years in customer support, strong written and verbal communication, problem-solving skills, experience with omnichannel platforms and CRM tools, and ability to work flexible shifts.
We offer a collaborative environment, ongoing training, and opportunities for career growth.
Benefit
- Opportunities to contribute to business growth
- Skill development
- Work-life balance
- Access to the latest technology
- Collaborative work environment
- Professional training
- Professional networking opportunities
- Opportunities for promotion
- Recognition and performance awards
- Valuable work experience
Requirements
- Good Communication Skills
- No Criminal Record
- Minimum Education of High School Diploma
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Physically and Mentally Healthy
- Able to Work in a Team
- Willing to Be Placed in the Designated Work Location
- Experience in the Related Field (Preferred)
Company Address
| Province | National Capital Region |
| City | National Capital Region |
| Google Map | Google Map |
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