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Job Vacancy Davao City, Davao Region Position Customer Success Representative at Pearl

Pearl company logo
Published 5 hours ago

Pearl is currently seeking applicants for the position of Customer Success Representative in the Davao City area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Pearl operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Pearl
Position:Customer Success Representative
City:Davao City, Davao Region
Province:Davao Region
Education:Confidential
Job Type:Full-time

Job Description

Join our team as a Customer Success Representative responsible for onboarding new clients, building strong relationships, ensuring product adoption, and driving customer retention. You will act as the primary contact for customer inquiries, troubleshoot issues, coordinate with product and support teams, and identify upsell opportunities. Strong communication, empathy, problem-solving, and familiarity with CRM tools are required. Preferred: 1+ year in customer-facing roles, ability to analyze customer health metrics, and a proactive attitude. We offer a collaborative environment, training, and competitive compensation with growth opportunities. Ideal candidates are organized, customer-focused, and committed to delivering measurable improvements in satisfaction and retention.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Davao Region
City Davao City
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Company Information

Pearl

Pearl is a leading company based in the Philippines, renowned for its commitment to quality and innovation in various industries. With a focus on sustainable practices, Pearl aims to provide exceptional products and services that enhance the livelihoods of its customers. The company embraces technology and creativity, ensuring it remains at the forefront of market trends while fostering a strong corporate culture. Dedicated to excellence, Pearl is poised to make a significant impact both locally and internationally.