ph.jobdb.id

Job Vacancy Makati, Metro Manila Position Customer Experience Associate at Philippine Savings Bank

Philippine Savings Bank company logo
Published 11 hours ago

Philippine Savings Bank is currently accepting applications for the position of Customer Experience Associate in the Makati area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Philippine Savings Bank operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Philippine Savings Bank
Position:Customer Experience Associate
City:Makati, Metro Manila
Province:Metro Manila
Education:Confidential
Salary:PHP 14.300 - PHP 44.000 per Month
Job Type:Full-time

Job Description

As a Customer Experience Associate at Philippine Savings Bank, you will assist deposit and loan clients with current and delinquent accounts (Normal Collections, 0–89 days past due). Handle post-booking and after-sales concerns—product and account inquiries, insurance issues, document release—following bank policies and required turnaround times. Respond to after-sales inquiries via the 24/7 Customer Experience Group (CXG) hotline at (02)845-88. This is a full-time, in-person role focused on delivering timely, policy-compliant support and ensuring client satisfaction.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Metro Manila
City Makati
Google Map Google Map

Apply for Job

Make sure you complete the application form first and wait for the HR interview invitation before visiting the company in person.

Applying for jobs is free of charge.

We hope you get the desired job.

If you come across any suspicious job listings, please report them to us.

Company Information

Philippine Savings Bank

Philippine Savings Bank (PSBank) is one of the leading savings banks in the Philippines, dedicated to providing innovative banking services tailored to meet the needs of its customers. Established in 1960, PSBank offers a range of financial products including savings accounts, loans, and investment options. With a commitment to customer satisfaction and community development, the bank aims to foster financial literacy and inclusion in the country. PSBank continues to evolve by embracing digital banking solutions, ensuring convenient access to its services for all Filipinos.